*February 3, 2017* Want to unsubscribe from this newsletter? Click here. /You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ News *Volkswagen's crisis response apparently paid off* -- Volkswagen has ousted Toyota as the world's top carmaker. That's remarkable, given that it wasn't all that long ago some were predicting it wouldn't even survive its emissions scandal. Despite some serious missteps at first, the company employed a "ru ...Continue Reading

*January 27, 2017* Want to unsubscribe from this newsletter? Click here. /You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ Deadline The deadline for entries and nominations for the Society for New Communications Research (SNCR) Excellence in New Communications Awards is next Friday. This program recognizes the innovative use of digital and social media, mobile media, collaborative technologies, virtual reality, and other emerging digi ...Continue Reading

*January 20, 2017* Want to unsubscribe from this newsletter? Click here. /You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ Webinar Alert *Employee engagement webinar* -- This coming Thursday, January 26, I’ll share 10 innovative and unexpected tactics communicators can employ immediately to build engagement. I’ll also talk about how engagement fits in a broader employee communication strategy designed to deliver bottom-line business r ...Continue Reading

*January 13, 2017* Want to unsubscribe from this newsletter? Click here. /You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ Alerts *Employee engagement webinar* -- January 26, I'll share 10 innovative and unexpected tactics communicators can employ immediately to build engagement. I'll also talk about how engagement fits in a broader employee communication strategy designed to deliver bottom-line business results and distribute a tip s ...Continue Reading

*January 6, 2017* Want to unsubscribe from this newsletter? Click here. /You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ Webinar Alert On January 26, I'll share 10 innovative and unexpected tactics communicators can employ immediately to build engagement. I'll also talk about how engagement fits in a broader employee communication strategy designed to deliver bottom-line business results and distribute a tip sheet. Register News *M ...Continue Reading

*December 30, 2016* Want to unsubscribe from this newsletter? Click here. /This is traditionally a slow news week, so it's a shorter-than-usual Wrap this week (and likely next week, as well, unless CES delivers some surprises). You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ Webinar Alert *No, engagement isn't dead* -- I have been surprised to see so many articles proclaiming the death of employee engagement. The data they cite is fi ...Continue Reading

*December 23, 2016* Want to unsubscribe from this newsletter? Click here. /You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ News *Twitter testing notifications for breaking news* -- Twitter CEO Jack Dorsey insists that Twitter is a news platform, a channel for sharing what's happening right now. Reflecting its desire to be a news app, the company has started testing notifications of breaking news. When a truck crashed into a Berlin Ch ...Continue Reading

*December 16, 2016* Want to unsubscribe from this newsletter? Click here. /You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ News *Write online reviews with no fear of lawsuits* -- U.S. President Barack Obama has signed the Consumer Review Fairness Act, which protects consumers who write negative reviews on Yelp, TripAdvisor, and other review sites. The bill also bans non-disparagement clauses in contracts that require consumers to agr ...Continue Reading

*December 9, 2016* Want to unsubscribe from this newsletter? Click here. /You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ Alerts *Writing for Mobile* -- As part of a client project, I have been researching the living daylights out of best practices, empirical studies, and real-world experiences when it comes to writing for mobile devices (mainly smartphones). I'll share what I've learned in a webinar scheduled for noon EST on Decembe ...Continue Reading

*December 2, 2016* Want to unsubscribe from this newsletter? Click here. /You're welcome to follow my link blog, which is where I collect the stories from which I choose the contents of the HC+T Briefing./ Alerts *Writing for Mobile* -- As part of a client project, I have been researching the living daylights out of best practices, empirical studies, and real-world experiences when it comes to writing for mobile devices (mainly smartphones). I'll share what I've learned in a webinar scheduled for noon EST on Decembe ...Continue Reading